![]() Once I deleted it (though I was worried if it was important), all the malware stopped entering once I connected to the internet and it has been a few hours since I have gotten any. I clicked on it to take me to its location, in the Windows folder under PublicGaming, and there was hiding a prun.exe. I went on to task manager and i found an unknown application running in the backgroud- 5Kplayer or something (it didn't turn up in my control panel btw). From the time of my reply to now I was on the hunt for the root cause of the malware re-appearing. We will do more later to hunt for & remove remaining malware. Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs You will be asked to click Start Cleanup to remove the threats before continuing the scan. This is because further scanning could enable the threat to spread. Note: If threats are found in the computer memory, the scan stops.All local hard drives, fixed and removable.Memory, including system memory on 32-bit (x86) versions of Windows.The Virus Removal Tool scans the following areas of your computer: If no threats were found please confirm that result. (bottom left hand corner)Ĭlose the Notepad document, close the Threat Details screen, then click Start cleanup If any threats are found click Details, then View log file.Once the virus database has been updated click Start Scanning.Select I accept the terms in this license agreement, then click Next twice ![]() This scan is very thorough so may take several hours. Please Do Not use your PC whilst the scan is in progress. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete. Let's get Windows to SHOW ALL files & Folders.Īpply the Option One or Two of this guide :ĭownload Sophos Free Virus Removal Tool and save it to your desktop. If the ransom notes show in the frame of a web browser, let me know which one. In the folders you mentioned, are there any Readme or _Readme ? Are those gone? If not, is there any sort of description ? You had mentioned "PUP" at the beginning. Then, locate the Scan run report export out a copy & then attach in with your reply. You can actually click ( tick ) the topmost left check-box on the very top line to get ALL lines ticked ( all selected). When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. Next, click the small x on the Settings line to go to the main Malwarebytes Window. Scroll down and lets be sure the line in SCAN OPTIONs for " Scan for rootkits" is ON □Ĭlick it to get it ON if it does not show a blue-color In Malwarebytes for Windows program, we want to do a special scan.Ĭlick Settings ( gear icon) at the top right of Malwarebytes window. It seems to me that the newest latest scan with Malwarebytes reported no items as tagged.
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